Which step involves implementing the chosen course of action?

• A. Identify the problem
• B. Implement
• C. Reflect/learn from the outcome
• D. Gather facts

Answer: (B)

Taking action and carrying out the plan is the step where you actually put the chosen course of action into motion. This is the execution phase: you deploy resources, follow the steps you decided on, and monitor progress to see if the plan is working and whether adjustments are needed.

This differs from identifying the problem, which is about recognizing and framing what needs solving, and from gathering facts, which is about collecting information before a decision. Reflecting or learning from the outcome happens after the action is taken, to evaluate results and improve future decisions.