In the eight-step ethical problem-solving process, what step directly follows gathering the facts?

• A. Identify the problem
• B. Determine ethical issues
• C. Identify options
• D. Evaluate consequences

Answer: (B)

After gathering the facts, determine the ethical issues. This step is about identifying what questions of right, duties, fairness, and potential harm the facts raise. By spelling out the ethical concerns, you set up a framework for choosing actions that align with core values and responsibilities. For example, if the facts show someone is concealing information from a client, the ethical issues would include honesty, trust, and the potential harm to the client. Pinpointing these issues first helps guide later steps to generate and evaluate options that address those concerns.