CDM Step One describes Collect information as?

• A. Assess the situation: begin when officers respond to scene.
• B. Collect information: gathering information to confirm what the problem is and what is known about the problem.
• C. Consider powers and policy: essential self-check to act.
• D. Provide a detailed action plan to resolve the issue.

Answer: (B)

Collect information in CDM Step One means gathering information to confirm what the problem is and what is known about the problem. The goal is to build an accurate, evidence-based picture before taking action—asking questions, reviewing reports, observing conditions, and noting facts so you’re not relying on assumptions. This step sets up everything that follows by ensuring you understand the issue from the start.

The other steps represent different parts of the process: assessing the situation involves forming an initial impression and situational awareness when you respond; considering powers and policy is a check of your authority and applicable rules; providing a detailed action plan comes after you’ve confirmed the problem and understood the context.